FAQs

tomboys inc

FAQs

Are your clothing just for "tomboys"?


No, we design clothes inspired by "tomboys" but we do not discriminate who purchases or wears our clothing.




Can I order other items that are not offered on the web store?


Yes, custom orders are still available. Contact us directly at [email protected]




Are all products hand-made?


Some of our items are hand-made, hand-sewn, and (or) hand-stitched. Some of our items require longer to construct. We adhere to quality product. Once an order is placed, depending on it's complexity of hand making, it could take up to 1-2 weeks for processing. 




Can I get a refund or make an exchange?


We do not accept returns for refunds or credits. All sales are final. Please make sure that you have carefully reviewed your order prior to finalizing your purchase.




How much does shipping cost?


After your order is complete, the total will calculate for you.




When will my order arrive?


Please allow 2-7 business days for order processing and verification, and an additional 7-14 business days for delivery, depending on the apparels complexity.




Can I contact you directly with any questions?


Please email [email protected] with any questions regarding your order.